TELEHEALTH INSTRUCTIONS
Step 1: Set an appointment
- To schedule your appointment please visit reelhealth.com/test-appointment
Step 2: Take the test via telehealth call (Do not eat, drink, or use tobacco products 30min before testing)
- The Test will be self-administered while being instructed and observed by a Reel Health Medical Professional via a video call.
- You will be instructed how to fill out the required Requisition Form.
SELF TEST INSTRUCTIONS
Step 1: Take the test (Do not eat, drink, or use tobacco products 30min before testing)
Saliva Cup
- Spit into the cup, make sure the very bottom of the cup is saturated with a thin layer of saliva
- Make sure to twist on the cap evenly, double check to ensure the cap is on tight to avoid leakage
Nasal Swab
- Peel the nasal swab package halfway so only the tip is showing, do not touch the tip
- Blow your nose into a napkin
- Swab each nostril for 30 seconds in the lower nostril region of your nose
- Insert the swab into the Collection Vial and break the stem at the perforated mark
- Make sure to twist on the cap evenly, double check to ensure the cap is on tight to avoid leakage
Step 2: Fill out and Sign the MicroGen Covid-19 Requisition Form
- Enter all the information highlighted in yellow on the form, all information in yellow is required
- For the Physician Information Section please check the box for corresponding state where the test is being administered
- Please make sure to sign and date the form
PACK AND SHIP INSTRUCTIONS
Step 1: Pack
- Insert the Collected Specimen inside the Specimen Bag and seal the bag
- Fold and insert the completed Requisition Form into the pouch of the Specimen Bag
- Insert the sealed collection Specimen Bag into the Return Box
- Use the included tape to seal the return shipping box
Step 2: Ship
- On the outside of your Return Box there is a shipping label, please write down or photograph the fedex tracking number for your records.
- Take the completed FEDEX Return Box to a FEDEX ship center or any FEDEX drop box with express pick-up or schedule a Fedex pickup.
- IMPORTANT – Send before FEDEX express cut off time (usually 4pm), check your Fedex Drop Off location to ensure it will meet that day’s EXPRESS last pickup time.
RESULTS
Once results have been received from the lab, they will display on the testing results screen in the Reel Health App. Those receiving positive results will be notified immediately by phone. The Reel Health contact tracing team will then call you.